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There are problems with the database connection.


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#1 onehost

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Posted 14 July 2016 - 04:34 AM

We have installed this program 3 months ago with no issues, however this time we receive the error "There are problems with the database connection." when we try to login.

All database credentials are correct as validated upon install using the wizard. We have tried changing to INNODB and still no avail.

We left the extension to MySQL as we do not have the MYSQLi extension installed.

We are using percona MYSQL and Debian 8 server with NGINX

Can you please assist in getting this to work

#2 Patrick Keil

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Posted 15 July 2016 - 08:28 AM

> We left the extension to MySQL as we do not have the MYSQLi extension installed.

Latest PHP versions do not support MySQL, only MySQLi. Can that be your problem?

Despite that, it's hard to help with no technical information or error message.

You may want to check the logs if you haven't done that already:
http://www.livezilla.net/support/en/

#3 onehost

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Posted 16 July 2016 - 05:53 PM

Thank you for your response Patrick. I will install MYSQLi tomorrow and test and let you know the result.





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