Jump to content

How to translate header text from on-site chat overlay ?

1 reply to this topic

#1 albatros


  • Members
  • Pip
  • 1 posts

Posted 19 August 2013 - 05:44 PM


Creating the script/code for the on-site chat overlay with link-generator we can input the header text for online and offline button.
But where we can change it for other languages ??

We need 3 languages English, German and Italian.

I've seen in the translations the textfield "client_bot_overlay_title", what doesn't work for me.

Why there are'nt to different textfields ??


thanks for any helps.

best regards

#2 Patrick Keil


  • Administrators
  • 3830 posts
  • LocationSingen, Germany

Posted 20 August 2013 - 05:42 AM

Hi Albatros,

The BOT title only works for BOT chats (virtual assistent) not for regular chats.

If you have a multilanguage website you will need to create multiple chat codes, one for each language. It's the same as with the regular/classis graphic chat button or with the text link.

Hope this helps.

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users