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What is an Operator

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#1 slejeune


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Posted 18 July 2013 - 11:19 AM


Is an operator a user who takes chats from a website?

If I have 30 people who use Livezilla for internal messaging but only have 5 people on the support desk. Would I need an unlimited account or only 5 Operator licence?

Thank you for clarifying.

#2 Patrick Keil


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Posted 18 July 2013 - 11:46 AM

Hi slejeune,

Licensing wise, there's no difference between internal and external operators. If you like to have 30 users signed on to the system, you need to go for an unlimited license.


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