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Administrator Guide?

user guide administrator guide guide manual

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#1 Luis

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Posted 05 March 2013 - 04:22 PM

Hello,

I was wondering if there is a user guide/ manual I can check for the server configuration module, there is the option "Waiting / Delay Message" in the "chats" tab but I'm unable to find what is it for.

Regards.

#2 SOCRATES

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Posted 05 March 2013 - 11:03 PM

Luis, when the visitator waiting for a chat.. you need a replay message to tell him to wait. So, after 90 seconds... the message will be displayed again and again to tell him that you're still busy with other chats.

Regarding the manual... I've asked today for manual/pdf but they told me that there is no manual.
I hope LZilla will again for that manual since the app is quite complex.
Anyway, a manual to train operators... it's a must, I think.

#3 Luis

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Posted 06 March 2013 - 05:21 PM

Thanks for your explanation Socrates, I really hope Lzilla releases an operator/administration manual soon, it is definitely a must.

#4 SOCRATES

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Posted 06 March 2013 - 07:16 PM

They told me (Derek) that I'm the first person asking for that.
I hope the others will start ask about.





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