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Changing the button to begin chat


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#1 simmiepam

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Posted 21 April 2009 - 02:22 AM

I have livezilla installed.

On the start page of my livezilla, there are 4 boxes where I can go for help:

News
Recommendations
Video tutorials
And one that I can click to have a live chat with the people from LiveZilla.

My question is . . . that log (with the girl with a headset) etc., HOW do I get that for my site?

The samples available are not as great as this one.

Another question, if I wanted to create my own button for them to push to ask a question, HOW will it toggle the words to ONLINE or OFFLINE if I do that?

Hope this makes sense.

Pam

#2 Patrick Keil

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Posted 21 April 2009 - 06:28 AM

Quote

HOW do I get that for my site?
The picture is not included in the package but you can find that one and other great support pictures on istockphoto.com.

Quote

HOW will it toggle the words to ONLINE or OFFLINE if I do that?
You select one picture for online and another picture for offline.

#3 simmiepam

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Posted 21 April 2009 - 02:54 PM

HI Patrick

You say I can choose one for online and one for offline.

HOW will my system know which one I've chosen to be on online and offline?

That may seem a crazy question, but it seems like the one I have now TOGGLES the words online and offline based upon my status.

How will the system know to do that?

#4 Visuex

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Posted 26 April 2009 - 06:59 PM

simmiepam said:

HI Patrick

You say I can choose one for online and one for offline.

HOW will my system know which one I've chosen to be on online and offline?

That may seem a crazy question, but it seems like the one I have now TOGGLES the words online and offline based upon my status.

How will the system know to do that?
I think it knows because of cookies and the livezilla client sending information to the server saying that "Internal A" is online etc. It knows which images to put by the image id's. You make the code in the Link Generator part of the Server Admin and when you select the images you want or make new images in it then the ID's will be done automatically.





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