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How to set up a support by Webcam


12 replies to this topic

#1 Guest__*

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Posted 21 July 2011 - 08:47 AM

Hello everyone,

I saw that it was possible to add to his live chat support LiveZilla webcam. I would have liked to know where to enable this feature?

In advance thank you for your help.

Please accept my respectful feelings.

Goodbye and good day.


#2 Derek Punzova

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Posted 24 July 2011 - 09:13 AM

LiveZilla Client -> Click on your name in the top panel -> WebCam
- If you like to suggest a new feature, please click here.
Kind Regards,
Derek

#3 Guest__*

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Posted 24 July 2011 - 11:07 AM

Hello and thank you for responding,

dpunzova said:

LiveZilla Client -> Click on your name in the top panel -> WebCam
I just tried to do anything but when I log on my live chat as a customer, I have nothing to ask to see the webcam of my contact (me)

Address of my live chat: http://romano97002.f...ezilla/chat.php

In advance thank you for your help.

Please accept my respectful feelings.

Goodbye and good afternoon.


#4 Guest__*

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Posted 26 July 2011 - 06:45 AM

If you want my number LiveZilla version is this:
LiveZilla Version 3.2.0.2

In advance thank you for your help and your response.

Please accept my respectful feelings.

Goodbye and good day.

#5 Guest__*

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Posted 27 July 2011 - 07:51 AM

UP

#6 Guest__*

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Posted 28 July 2011 - 05:27 PM

UP

#7 Guest__*

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Posted 29 July 2011 - 05:32 PM

UP

#8 Guest__*

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Posted 31 July 2011 - 08:11 AM

UP

#9 Guest__*

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Posted 14 August 2011 - 03:04 PM

UP

#10 swg

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Posted 14 August 2011 - 05:57 PM

Webcam works for us fine in the 3.4 beta so hopefully as soon as the full version is released you will have the same result.

#11 Guest__*

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Posted 31 October 2011 - 11:01 AM

Hello,

Is it possible to have an answer please?

Thank you in advance.

Please accept my respectful sentiments.

Goodbye and good day.

#12 Derek Punzova

    Support Team Member

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Posted 31 October 2011 - 11:55 AM

LiveZilla does not work on free hosts, that could be the problem.

In LiveZilla 3.x it's also possible that your webcam driver isn't supported.
You may like to try LiveZilla 4.x where we use Adobe Flash which should be working with nearly all webcam drivers.
- If you like to suggest a new feature, please click here.
Kind Regards,
Derek

#13 Guest__*

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Posted 01 November 2011 - 04:14 PM

Good evening and thank you for responding,

dpunzova said:

LiveZilla does not work on free hosts, that could be the problem.

In LiveZilla 3.x it's also possible that your webcam driver isn't supported.
You may like to try LiveZilla 4.x where we use Adobe Flash which should be working with nearly all webcam drivers.
Ah agree.

Well, well thank you.

Topic resolved. You can lock it.

Please accept my respectful sentiments.

Goodbye and good evening to you.





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