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Report for Operador average


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#1 hleon

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Posted 14 June 2011 - 04:00 PM

Hello

We need to measure the efficiency of our operators and groups.
we have 3 diferent areas one for sales and other two for support. and we need to know the average waiting time for each operator and groups...

Thanks

Regards

#2 Derek Punzova

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Posted 15 June 2011 - 06:09 AM

Thanks for your suggestion. I will add this to our todo list.
- If you like to suggest a new feature, please click here.
Kind Regards,
Derek





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