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Statistics bug


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#1 IamZeus

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Posted 23 March 2011 - 05:59 AM

Average chat duration isnt working :S

#2 Derek Punzova

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Posted 23 March 2011 - 07:02 AM

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Average chat duration isnt working
Why? Looks good for me.
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Kind Regards,
Derek

#3 IamZeus

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Posted 23 March 2011 - 06:55 PM

thought it ment, average time a customer spends with an operator, not total time of chat with the customers

my bad

#4 Derek Punzova

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Posted 24 March 2011 - 07:15 AM

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my bad
No, you are right. I didn't notice that the image is showing 10:.. hours insead if 10:.. minutes.

I will investigate.
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Derek

#5 IamZeus

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Posted 24 March 2011 - 09:57 PM

tho
you can keep 2 statistics
overall time and average time, that would be cool i guess





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