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Auto chat is not working

auto chat pop up event

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#1 web_dev


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Posted 03 January 2020 - 06:50 AM

Auto chat feature is not working on my website [https://www.fdahelp.us/].
Kindly check file attached is the screenshot of admin panel.

I have followed below mentioned url already:

Kindly help to resolve this issue asap.

Attached Thumbnails

  • Attached Image: autochat.jpg

#2 pascal


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Posted 05 January 2020 - 09:41 AM

Have you checked the "Advanced" Tab?
I would recommend to choose the 2nd option (one time per Browser).

Then you can test the invitation by opening a new private window/tab in your browser.

For me it's working fine If an operator is online and all conditions match.

Also make sure that the Graphic Button Script is configured correctly to not disable chat invitationsm

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