Jump to content


Version 8.0.1.5 Upgrade not starting


2 replies to this topic

#1 paulking

    Newbie

  • Members
  • Pip
  • 8 posts

Posted 22 November 2019 - 04:36 PM

Hi,

I'm trying to upgrade to the latest version on my test box, something I have done many times.

I've extracted the files and deployed them to the appropriate folder and I can see some files are showing the new version

e.g. "_definitions / definitions.inc.php" has "define("VERSION","8.0.1.5");" as it's first line.

However the main page has not changed to reflect the fact that an upgrade is to be done, it's just the normal launch page.

I re-downloaded the upgrade package and redeployed it, with no change.

Any ideas?

Is it just late Friday Afternoon Syndrome?

Thanks

Paul King

#2 Patrick Keil

    Administrator

  • Administrators
  • 3871 posts
  • LocationSingen, Germany

Posted 25 November 2019 - 01:01 PM

Hi,

We often see users uploading the files into wrong directory or skipping existing files instead of replacing them.

Please check and double check.

#3 paulking

    Newbie

  • Members
  • Pip
  • 8 posts

Posted 05 December 2019 - 03:22 PM

Hi,

It was a DNS issue where my test instance DNS was actually pointing to another chat instance. Fixed that and everything was working as intended!

Thanks

Paul





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users