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Cannot attach files to tickets

ticket files attachment

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#1 fabiobr

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Posted 08 August 2019 - 05:29 PM

Hello!

I am using version 8.0.1.2 (trial) and cannot attach files to tickets. Got this error message on Client Log window:

Cannot read property 'replace' of null | TypeError: Cannot read property 'replace' of null at CommonToolsClass.StripTags...

Please, is this a known issue or something in my server is causing the problem?


Thanks! Best regards,


Fabio





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