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still using discontinued version LiveZilla 5.x need to update to latest version

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#1 melsap

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Posted 26 July 2019 - 06:20 AM

Hi

we are still using still using discontinued version LiveZilla 5.x need to update as we are noticing bugs etc. Can you please provide support to do this?

#2 Patrick Keil

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Posted 26 July 2019 - 01:15 PM

Hi,

Please understand that support for the following major releases has expired:

4.x / until 12-2012,

5.x / until 12-2014,

6.x / until 12-2016,
7.x / until 12-2018


Please consider an update to version 8.x. If your problem persists with our current release, please let us know.

I am sorry for the inconvenience caused.


#3 melsap

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Posted 02 August 2019 - 05:50 AM

How do we go about upgrading? will we need to purchase a new licence ?

#4 Patrick Keil

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Posted 02 August 2019 - 07:54 AM

Hi,

Major version upgrades (e.g. from 7.x to 8.x) cost 50% of the initial operator licensing fee (https://www.livezilla.net/shop/en/).

To purchase an upgrade, please sign on to our customer section (https://www.livezill...en/?action=menu).

You will find your upgrade under "My Licenses and Orders".

Please note that existing "Backlink Removal" licenses remain valid.


Cheers






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