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Anomaly in chatting


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#1 fernandohlmaia

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Posted 23 May 2019 - 06:29 PM

Dear,
When I receive a chat request, the help button is enabling and disabling. The message entry box is not active. It takes a long time before you can accept the chat.

Attached, I put the images in order and what happens:
1 - Adicionar à postagem
2 - Adicionar à postagem
3 - Adicionar à postagem

Attached Thumbnails

  • Attached Image: chat1.png
  • Attached Image: chat2.png
  • Attached Image: chat3.png


#2 Patrick Keil

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Posted 27 May 2019 - 09:15 AM

Hi,

Thanks for bringing this to our attention.

We tried to reproduce this issue but everything works fine in our tests.

If you want us to investigate further, please provide step by step instructions on how to reproduce this problem.

#3 christianjorge12

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Posted 04 June 2019 - 11:19 AM

Hello, I have the same problem, I made videos to demonstrate:

https://drive.google...2dXtwGM2NJ1Zo3Z

Can you help me?

#4 fernandohlmaia

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Posted 12 June 2019 - 02:35 PM

Additional information should help with testing:
MYSQL Version 8.0.16
PHP version 7.3
Livezilla Version 8.0.0.9





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