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start.livezilla.net not reachable or times out: affects our LiveZilla installation

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#1 thomas.stock


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Posted 09 May 2019 - 07:04 AM

Hi there,

today there seem to be some issues with reaching https://start.livezilla.net/startpage.
This affects our installation of LiveZilla as the page times out waiting for bits and pieces loaded from https://start.livezilla.net/startpage. It seems not to affect the widget itself but the operators who want to login run into timeouts.

Two questions:

Is there a way to remove any external dependencies? I understand that this might be needed for update checks but that should happen asynchronously and not affect the system itself.

Is there an easy way to clean up the start page (the one with the generic widget code, php system check, link to op console and KB)? Can I simply remove/replace it with an empty page?


#2 Patrick Keil


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Posted 10 May 2019 - 09:39 AM

Hi Thomas,

Sorry, no for both.

Thanks for your understanding.

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