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start.livezilla.net not reachable or times out: affects our LiveZilla installation


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#1 thomas.stock

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Posted 09 May 2019 - 07:04 AM

Hi there,

today there seem to be some issues with reaching https://start.livezilla.net/startpage.
This affects our installation of LiveZilla as the page times out waiting for bits and pieces loaded from https://start.livezilla.net/startpage. It seems not to affect the widget itself but the operators who want to login run into timeouts.

Two questions:

#1
Is there a way to remove any external dependencies? I understand that this might be needed for update checks but that should happen asynchronously and not affect the system itself.

#2
Is there an easy way to clean up the start page (the one with the generic widget code, php system check, link to op console and KB)? Can I simply remove/replace it with an empty page?

Cheers,
Thomas

#2 Patrick Keil

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Posted 10 May 2019 - 09:39 AM

Hi Thomas,

Sorry, no for both.

Thanks for your understanding.





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