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Operator Notification does not clear


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#1 etieseler


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Posted 03 May 2019 - 06:06 PM

I have noticed that some of the notifications do not clear for the Windows App.

We are running Windows 7 and specifically the Operator notification display does not clear after the timeout period.

Is this a known issue or does anyone else experience this?

For the time being we have to turn off this notification, however it seems that sometimes the client configuration settings get reset.

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  • Attached Image: Chat Operator Notification.jpg

#2 Patrick Keil


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Posted 06 May 2019 - 08:23 AM


This is not a known issue.

Please make sure that both, server and app are up-to-date, install all updates available.

Alternatively, switch to our new PWA App that uses the OS native notifications:


#3 etieseler


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Posted 06 May 2019 - 04:31 PM

Thanks. I am on Server, I just noticed that was released and will get the server upgraded.

The client apps are the latest version available.

I will try the PWA App. I have noticed that when using the web browser UI the notifications work as expected. Also, the Mac version works as expected. It was just our Windows 7 systems (We don't have anything newer than Win 7 yet on the Microsoft side).


#4 x-bit


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Posted 21 November 2019 - 03:11 PM

I can confirm this problem, using
LiveZilla Server-Version:
LiveZilla App-Version: 1.2.5

We just updated the app and the server and didn`t had this problem before.
I wil downgrade the client app and see if it is better.

EDIT: I installed the App-Version 1.2.1 again and the problem stopped immediately!

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