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Evaluation of LiveZilla and question about the events/hooks


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#1 elkander

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Posted 08 March 2019 - 01:10 PM

We are currently evaluating LiveZilla and the software looks really promising.

At the moment we have a few questions.
Three of them we already mailed/messaged through the support chat but no response what so ever.
Hopefully we get some answers so we can continue with our evaluation.

Another new question is about event/hooks .
We want to create tickets in our Redmine system after they are created in LiveZilla.
Would it be possible to create a event/hook on ticket creation/update?

Of course we can periodically poll the Ticket API but a hook/event seems more efficient.

#2 Patrick Keil

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Posted 11 March 2019 - 12:52 PM

Hi,

Unfortunately, there's no ticket event hook, you need to poll.

Sorry.





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