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Chat auto-invitation without message-field


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#1 servilianus

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Posted 25 January 2019 - 12:37 PM

Hello there,

can´t find a possibility to disable the message-field, appears with auto-invitation. See Screenshot. Makes no sense here for chat. Anyone an idea?
Thanks a lot!

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  • Attached Image: Bildschirmfoto 2019-01-24 um 18.31.10.png


#2 Patrick Keil

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Posted 25 January 2019 - 12:41 PM

Hi,

Sorry, you can't remove that field when using chat invites.

Cheers.

#3 servilianus

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Posted 25 January 2019 - 02:22 PM

Thank you! But for me it makes at auto-invitation no sense - if I write something in that field - or leave it blank - and press enter - then the normal Chat-field follows (see screenshot). So this message-field has no effect. And: It is a) redundant, because the customer wants to chat, not to leave a message here, and B) confusing, because customer thinks he is forced to leave a message before chatting with me. Moreover: At livezilla ´s company-site there´s also no message-field that comes with auto-chat-invitation...

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  • Attached Image: Bildschirmfoto 2019-01-25 um 15.12.33.png






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