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version 8 does not work on my computer

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#1 garfy

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Posted 15 December 2018 - 09:12 AM

i upgraded from version 7 yesterday.....

For some reason when I type back to customer nothing is shown to them. It looks like I never responded.
I tested it myself by chatting on my website as a visitor of my site.
First I though it is a browser thing but I tried in two browsers.

I dont know what to do.....

Also why user does not add email when they chat?

#2 Patrick Keil


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Posted 17 December 2018 - 09:16 AM


This is not a known issue. Please troubleshoot.

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