Jump to content


Reports not loading

Reports

3 replies to this topic

#1 cstanleyhns

    Advanced Member

  • Members
  • PipPipPip
  • 46 posts

Posted 12 December 2018 - 02:48 PM

Hi,

Reports were loading fine yesterday morning then just stopped. Now when i click on reports dashboard right hand side to select date ranges etc, i just get a spinning wheel. How to resolve?

See attached document.

Chris

#2 cstanleyhns

    Advanced Member

  • Members
  • PipPipPip
  • 46 posts

Posted 08 January 2019 - 04:33 PM

I have found the issue. If i add a new 'feedback question' lets say 'Skillfulness' and use that as the Name and the Title, then it causes PHP and SQL errors and the reports stop working. Just get the spinning icon. Soon as you remove it, the reports work again.

Chris

#3 Patrick Keil

    Administrator

  • Administrators
  • 3874 posts
  • LocationSingen, Germany

Posted 09 January 2019 - 08:41 AM

Hi Chris,

Thanks for the clarification, we will check/fix that right away.

Cheers

#4 cstanleyhns

    Advanced Member

  • Members
  • PipPipPip
  • 46 posts

Posted 14 January 2019 - 02:11 PM

Hi,

Installed 8.0.0.6 today and added a new feedback item by entering 'Test' into both boxes and although the reporting does continue to work, it generates a load of SQL errors. See attached.

Could you let me know if i am doing something wrong?

Chris

Attached Files







1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users