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Feature Request LZ version 8

chat group

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#1 DanielR

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Posted 05 December 2018 - 10:30 AM

Dear LZ team,

Would it be possible to implement or copy the following features to the "Group Chats" section within "Chats" panel?
  • Expand/collapse feature for "Group Chats"
  • Show operator free text status within group chats/overview (similar to the one you have in Operatos panel)
  • Show/hide offline operators in "Group Chats" (similar feature as you have in Operators panel)
  • Start Operator to Operator chats out of the group chat room via double clicking the operator name from the list of room memebers
  • Drag and drop feature (invite operator to active customer chat via drag and drop from either group chat overview or Operators panel

Thanks a lot for looking into this.


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