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No free upgrade?


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#1 JayMan

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Posted 29 November 2018 - 07:38 PM

So I would like to ask why people who got V7 before June 2018 are different from those who got it after June 2018?

The website said all summer purchase now and get V8 when it's released. It didn't say before or after x date but now support tells me because I got it 23 days before June 1st 2018 I can't get the free upgrade. What makes post June more entitled to this than anyone who purchased it?

#2 Patrick Keil

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Posted 03 December 2018 - 02:24 PM

Hi,

Quote

June 2018 are different from those who got it after June 2018?

That's correct. If you purchased your license before that date, you don't qualify for a free upgrade.

We need to draw the line somewhere.





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