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Chatbot [__[EXIT]__]

chatbot

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#1 cstanleyhns

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Posted 23 November 2018 - 10:44 AM

Hi

I understand that when you exit the chat, an [__[EXIT]__] is sent to the chat bot script but why does it happen when to connect the visitor to an operator?

So when this line runs, the script then receives the [__[EXIT]__] and then the good bye message is shown but that doesn't make sense:

$responseNode["Select"][] = array("title"=>"Connect now","action"=>"chat","group"=>$group);

Thoughts?

Ta, Chris

#2 Patrick Keil

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Posted 23 November 2018 - 03:19 PM

Hi,

The chat with bot ends, a new chat session with operator is initiated.

Your script needs to handle that accordingly.

Cheers.





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