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"Visitor x has left the chat" notifications


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#1 Ethernet Servers

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Posted 21 November 2018 - 02:51 PM

Hi,

Whenever a visitor leaves the chat and the "Visitor x has left the chat." message is displayed in the chat, it will send the operator a notification, like this:

Attached Image: Untitled.png

It's very annoying if you happen to receive a lot of live chats and are constantly receiving these notifications, thinking there is a chat awaiting a reply but in actual fact, it's just someone leaving the chat.

I'd like to disable this notification and only have them appear for incoming chats, and chat reply messages.

Is this possible?

Many thanks.

#2 Patrick Keil

    Administrator

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Posted 22 November 2018 - 04:07 PM

Hi,

We don't plan to change this. There's a good chance that other users prefer to see this notification.

Thanks.





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