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Disable tickets


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#1 Ethernet Servers

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Posted 20 November 2018 - 12:41 PM

Hi,

If a chat is unanswered, LiveZilla seems to automatically create a ticket. We don't want this to happen. How can this be changed?

Thanks.

#2 Juggy69

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Posted 21 November 2018 - 01:03 PM

Go to settings > chats > rempve ticket from "Auto create tickets for missed chats"





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