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Operator to operators - text not saved v7.1.0.5


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#1 INOVATEL

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Posted 05 November 2018 - 01:38 PM

Hi LZ team!

When an operator joins a chat group where other operators are chatting, the chat screen is empty for him. He cannot see the text made before his arrival.

Same thing if someone in the chat group gets disconnected by mistake. If he gets back, he lost all prior conversation, nothing shows up.

The chat log is not saved to the chat archive.

Is there a way to activate operators to operators chat logs?

Thanks!

#2 Patrick Keil

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Posted 06 November 2018 - 01:42 PM

Hi,

For performance reasons, there's no real time chat log at the moment.

Sorry.

#3 INOVATEL

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Posted 07 November 2018 - 01:21 PM

Hi Patrick, thanks for the follow-up.

Have a good day.





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