Jump to content

Permanent deletion of emails

2 replies to this topic

#1 godzilla


  • Members
  • Pip
  • 3 posts

Posted 05 October 2018 - 07:55 AM


Under "Server Configuration -> Emails" I have configured mailboxes for incoming and outgoing mails.
If no ticket is to be created from a mail (e.g. it is a SPAM mail or an out-of-office note) , then I delete the mail. I can also see the deleted mails in the "deleted" tab.

But how can I delete these mails permanently?

Only the "reset" button is available. The trash icon is not working :(

#2 Patrick Keil


  • Administrators
  • 3841 posts
  • LocationSingen, Germany

Posted 08 October 2018 - 12:27 PM


The emails from the "deleted" section will be removed after one month automatically.

So you just have to wait.

Hope that helps.

#3 godzilla


  • Members
  • Pip
  • 3 posts

Posted 09 October 2018 - 02:29 PM


thank you very much for your answer! That helps me.

1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users