Jump to content


Search results bugged on 7.1.0.2

search result bug

1 reply to this topic

#1 ASSONANCE

    Advanced Member

  • Members
  • PipPipPip
  • 113 posts

Posted 30 May 2018 - 04:57 PM

Hello,

when we use the search some results aren't include into the result and some pages doesn't work.

Exemple :
1-
when we search "amazon" :
we get 9 pages of results but on the second page just one result showed & when we try to go to the 3rd page, we are redirected to the 1st page of result.

2-
when we make a search on an mail adress :
we get 3 results & in the result there is just deleted tickets also this mail is on a lot of tickets.

so we can't make any correct search on our livezilla server.

Logs :

we get php errors :

ERR# 8 Undefined index: auto_close_operator & ERR# 8 Undefined index:auto_close_customerON _lib/objects.global.inc.php IN LINE 6539
&
ERR# 8 Undefined index: tags ON _lib/objects.global.inc.php IN LINE 4140

We get SQL errors :

1054: Unknown column 'channel_unique_id' in 'field list'

We get some debug errors too but i can't post it here.


Could you help us quickly ?

Thanks In advance !

#2 Patrick Keil

    Administrator

  • Administrators
  • 3541 posts
  • LocationSingen, Germany

Posted 01 June 2018 - 07:25 AM

Hi,

This is not a general issue and we can't reproduce this problem.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users