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Social networks integration - Telegram, Viber, Facebook messenger etc.

viber facebook social

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#21 Patrick Keil

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Posted 13 November 2018 - 03:19 PM

Hi Mike,

Sorry for the delay.

1.) Service messages are triggered on client side while the API runs on the server. Unfortunately, the logic is missing on server so we can't show those messages the easy way. Rebuilding redundant service message logic on server side is not an option.
2.) As of now, chats are permanent and need to be closed by operator (manually).

We can offer to add an option to send system/operator messages and add an api function to close the chat as sponsered features.

If you are interested, please create a ticket and reference this topic. We will provide a quote then.

Cheers.





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