Jump to content


Auto Start Chats


4 replies to this topic

#1 Velocity

    Advanced Member

  • Members
  • PipPipPip
  • 45 posts

Posted 24 October 2017 - 02:58 PM

Please add the ability to auto start chats back to passthru configuration. We used this in version 6, and it has been removed in version 7. We have paid for the upgrade, but can't use until this feature comes back as we want the upgrade to be seamless to our customers.

#2 Patrick Keil

    Administrator

  • Administrators
  • 3698 posts
  • LocationSingen, Germany

Posted 25 October 2017 - 07:51 AM

Hi,

Thanks, I have added this to our list.

#3 Velocity

    Advanced Member

  • Members
  • PipPipPip
  • 45 posts

Posted 17 December 2018 - 08:47 PM

Hi,

This never made it into 7. Can this be readded in 8?

#4 Patrick Keil

    Administrator

  • Administrators
  • 3698 posts
  • LocationSingen, Germany

Posted 19 December 2018 - 12:13 PM

Hi,

After careful consideration, we decided against bringing this back.

We don't see a situation where it would be necessary to auto start the chat.

Sorry.

#5 Velocity

    Advanced Member

  • Members
  • PipPipPip
  • 45 posts

Posted 19 December 2018 - 02:19 PM

Hi,

We have a front end on our website for collecting information from the guest. If they choose the chat option after entering their information, we pass them over to our Livezilla server with the passthru options. We don't like how in the latest version, they have to then hit enter on their message to actually start the chat process.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users