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Cannot connect to the livezilla server error message when using Livezilla App


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#1 tkvmai

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Posted 25 September 2017 - 04:02 AM

I keep getting the "cannot connect to the livezilla server" error message below when trying to use Livezilla App on my window 10 computer. I still can log in via web interface. So what should I do

Posted Image
https://gyazo.com/0b...a9e06ab26d24d89

Below is our server configuration page
Posted Image
https://gyazo.com/6d...52fb07ec0134ef8

#2 Patrick Keil

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Posted 25 September 2017 - 06:52 AM

You are using the wrong URL. Try this:

http://www.tuyetnhun...m.vn/livezilla/

#3 tkvmai

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Posted 25 September 2017 - 08:52 AM

If I change to your URL, I get the wrong username or password

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https://gyazo.com/27...bc47759d17b5a0b

#4 tkvmai

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Posted 25 September 2017 - 09:11 AM

Please close this topic. I solved the wrong username problem by unticking the LADP checkbox

#5 Alocin82

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Posted 30 January 2019 - 02:44 PM

Hello!
I'm experiencing the same problem with the Android App.

Attached Image: Screenshot_20190129-161136_LiveZilla.jpg

Here the configuration on the server:

LiveZilla Server: 8.0.0.6

Here the Android info:

Samsung S9+
Android 9
Latest App version

Notably, the Windows and the Mac App (with the same configuration) works!
Attached Image: WindowsLivezilla.png


The Server Url is: https://MyDomain.it/livezilla/ (as described in the placeholder and also in the online Server Configuration --> Server)

Any Ideas?

#6 Patrick Keil

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Posted 31 January 2019 - 12:17 PM

Hi,

Can you connect via http (instead of https)?

Your local SSL root certificates might lack updates (known issue on android).

#7 Alocin82

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Posted 01 February 2019 - 12:26 PM

http doesn't work...
for SSL, it's a valid Let's Encrypt certificate...I don't know what do you mean with "might lack updates"...can you provide me some additional details on this topic…?

#8 archproject

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Posted 08 February 2019 - 03:17 AM

I am having the same problem mobile app is not able to connect but when I compare my desktop app and my mobile app profile it is the same but desktop app connects without any issue but mobile app is not connecting at all . Please help

#9 archproject

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Posted 11 February 2019 - 05:48 AM

No livezilla support people here ?





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