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Add/Change custom link from Knowledge Base tab

Knowledge Base custom link tab

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#1 Thorsten_D

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Posted 05 March 2016 - 02:35 AM

Good day,

I tested Livezilla the last few months and I have to say it is a great piece of software what you have!

For me so far is everything working as it is, but there are always some things what will not fit completely into everyones organization.

We have for example our own knowledge base which we want to keep on using. The livezilla knowledge base is absolutely fine and will work for the most businesses. But for us not at this moment.

What I would like to do is the following:

In the floating button you have 3 tabs; live chat, leave a message and knowledge Base.
I would like to set a custom link for the knowledge base tab to our own knowledge base software. Question is how can I do that.

The option with the link generator is not convenient for me because these links are not as obvious as the 3 tabs.

Other/additional question is if it is even possible to add a few tabs like the first 3 tabs and also have them with a custom link?

Thank you in advance for giving me a solution or an answer for the one or both issues I have.

Have a great day!

Cheers

Thorsten





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