Jump to content


Statistics and Reports deactivates itself after activated


3 replies to this topic

#1 kma026

    Newbie

  • Members
  • Pip
  • 8 posts

Posted 22 April 2014 - 09:36 PM

Hi there,

I'm running 3.3.2.2 and we recently purchased a license. We activated the Statistics and Reports but when we access "Reports", an alerts shows up and asks us to activate Statistics and Reports. I returned to the Sever Configuration and noticed Statistics and Reports got deactivated.

Thank you.

#2 Patrick Keil

    Administrator

  • Administrators
  • 3132 posts
  • LocationSingen, Germany

Posted 23 April 2014 - 05:59 AM

Hi kma026,

Please update to the latest version 5.x. If the problem remains, please let us know.

Thanks.

#3 kma026

    Newbie

  • Members
  • Pip
  • 8 posts

Posted 23 April 2014 - 01:51 PM

Thanks. Does it mean the license that we recently got does not work in version 3.3.2.2?

#4 Patrick Keil

    Administrator

  • Administrators
  • 3132 posts
  • LocationSingen, Germany

Posted 23 April 2014 - 02:12 PM

It actually means that we generally don't discuss problems that might exist in version 3.x.

Please understand that support for version 3.x has ended in 2011.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users