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What is an Operator


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#1 slejeune

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Posted 18 July 2013 - 11:19 AM

Hi,

Is an operator a user who takes chats from a website?

If I have 30 people who use Livezilla for internal messaging but only have 5 people on the support desk. Would I need an unlimited account or only 5 Operator licence?

Thank you for clarifying.

#2 Patrick Keil

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Posted 18 July 2013 - 11:46 AM

Hi slejeune,

Licensing wise, there's no difference between internal and external operators. If you like to have 30 users signed on to the system, you need to go for an unlimited license.

Thanks.





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