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Force visitor to select group

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#1 echoDreamz


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Posted 19 September 2012 - 05:45 AM

The dropdown list simply displays the "default" group or the first group. Is there a way to add a "Please select a department..." option then force the user to select a department. I would say 50% of our chats are the wrong department because the visitor simply goes with whatever the "default" or selected group is.

#2 Derek Punzova

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Posted 19 September 2012 - 08:01 AM

Unfortunately, that's not possible at this time.

I have added this to out todo list. Thanks for suggesting.
- If you like to suggest a new feature, please click here.
Kind Regards,

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