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Not Receiving Emails


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#1 gill

    Newbie

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Posted 23 October 2011 - 09:11 PM

I have just completed the installation on LiveZilla. The chat seems to work without any issues. But I am having a problem when the support is offline and the user leaves a message. I never receive any emails or hear any sounds.

In Server Admin under User Management I have the correct email defined. What else needs to be set in order for users to send me email messages?

#2 Derek Punzova

    Support Team Member

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Posted 24 October 2011 - 06:21 AM

Can you see the incoming emails in the LiveZilla client?
Did you receive the test mail?
- If you like to suggest a new feature, please click here.
Kind Regards,
Derek





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