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Floating Button Not Showing - Help Needed


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#1 sherlockholmes

    Newbie

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Posted 28 September 2011 - 05:16 PM

Hi
I am trying to install a livezilla live chat button on my website http://www.toddlerstore.in. I completed the first 2 installation steps successfully and tried the link integration section. Here I faced the following situations:
1. When I try the Graphic Chat Button and use that script, i an see it clearly on my website and it works perfectly
2. When I try the Floating Button option and use that code, I can't see the button anywhere on my site.
I am trying to launch my business soon and appreciate any help.
Thanks in advance.

#2 Derek Punzova

    Support Team Member

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Posted 29 September 2011 - 08:09 AM

The floating button requires the visitor monitoring code to be installed correctly.
http://www.livezilla.net/faq/en/#visito ... ot-working

That's the only thing that comes into my mind.
- If you like to suggest a new feature, please click here.
Kind Regards,
Derek





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