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How to filter chat archive by date


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#1 BigJoe

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Posted 10 May 2018 - 09:10 AM

Hi,
We recently moved from v6 to v7 but I can't see how to filter the chat archive by date?

I just want to see how chats we did during a certain time period but I just can't see how to do this in the interface.

Anybody got any ideas ?

Thanks

#2 Patrick Keil

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Posted 10 May 2018 - 10:59 AM

Hi,

Did you check the reports section?

The classic reports will provide details on a daily/monthly/yearly base. The new analytics feature (included from 7.1.x) also allows custom periods of time.

Cheers.

#3 BigJoe

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Posted 14 May 2018 - 03:36 PM

I did look on there but it is empty.

I guess I have to turn something on ?

Peter

#4 Patrick Keil

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Posted 15 May 2018 - 06:50 AM

Hi Peter,

did you check this FAQ entry?

https://www.livezill...ports-available

#5 BigJoe

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Posted 15 May 2018 - 04:14 PM

Thanks I got it.

Seems a bit long winded just so that I can count the number of chats we've had in a particular period.





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