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placeholder in knowledge base

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#1 zabby

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Posted 16 April 2018 - 08:14 AM

it seems that the placeholders in knowledge bases are not working.
example we use the ticket id as shippment return numbers for customers...
%ticket_hash% is retourning empty string and ticket_id is returning something like "bb4a1dcc37d0fbb051c22b802af21551"

#2 Patrick Keil


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Posted 17 April 2018 - 02:09 PM


Thanks for bringing this to our attention.

I can confirm this problem, issue should be fixed in LiveZilla


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