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#1 csnorbert

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Posted 09 March 2018 - 08:29 PM

Hi,

if I reply to a ticket, what have some original subject (example: "Testing funny" or something other...), then the outgoing reply message's subject will be some like this: "Re: [BE9EE6140AEB] - Your message". What is this "Your message" in this? This should not be the original subject text, like this: "Re: [BE9EE6140AEB] - Testing funny" ?
I don't why is there the "Your message" string, this isn't present in the reply text fields not prefilled, nor written by me.

OSX client app ver 1.2.3, and server 7.0.9.3

Thank you!

#2 Patrick Keil

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Posted 14 March 2018 - 08:41 AM

Hi,

You can change your reply subject line as described here:

https://www.livezill...la-change-texts

#3 csnorbert

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Posted 14 March 2018 - 07:21 PM

Thank you, this help me.





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