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Forward a ticket, email addres filled


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#1 csnorbert

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Posted 09 March 2018 - 05:19 PM

Hi,

if I forward a ticket (what created from an incoming email) in OSX client, the To field pre filled with the sender email address. Why? It's not a replay will be, but a forward to an another person(s). The first action must be to delete the content of this field, and then can put the correct address.
Please leave empty this field, the chance of to FORWARD the message to the original sender is minimal.

OSX client app ver 1.2.3, and server 7.0.9.3

thanks!





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