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Sub-status ticket miscount

tickets sub-status bug

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#1 lzst3rer

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Posted 18 November 2017 - 08:39 PM

I found a bug with sub-status ticket count. I'm running Version on Ubuntu 16.04 LTS server with PHP 7.1 and MariaDB 10.1.

Steps to reproduce:

1) Create ticket
2) Assign ticket to "In Progress" and then assign sub-status you created
3) Remove ticket by right-clicking on it and clicking "Remove" on the pop-up menu
4) Check on the left sidebar your custom sub-status will still show that it has the non-existing ticket inside. Click on it and it will not show that non-existant ticket. Therefore, a bug.

Hope this helps iron out the little bugs and make LiveZilla great!

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#2 Patrick Keil


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Posted 20 November 2017 - 07:45 AM


Thanks for bringing this to our attention!

We will investigate this right away.

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