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Chat ID on Details page

chat id live chat chat details

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#1 lzst3rer

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Posted 10 November 2017 - 09:07 PM

When chatting with a visitor, the Details page does not show the Chat ID. It would be useful to show Chat ID on the Details page because we often enter notes for existing clients and we reference the Chat ID in our separate system, so that in the future we can go back to read the archive.

I'm attaching screenshot. The "Chat ID" should probably be inserted in the "Misc" section as the first item (above Date).

Hopefully this will be considered and addressed in the next minor version.

Thanks!

Attached Thumbnails

  • Attached Image: livezilla-chatid.jpg


#2 lzst3rer

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Posted 24 November 2017 - 07:06 PM

Any comments about this tiny little feature? Thanks!

#3 Patrick Keil

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Posted 27 November 2017 - 08:13 AM

Hi,

Thanks for bringing this to our attention.

We have added the chat id for the next update 7.0.8.8 coming later this week.

Cheers.





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