Jump to content


Allow customer to download files from ticket autoresponder

download files ticket autoresponder

1 reply to this topic

#1 Jonathan

    Member

  • Members
  • PipPip
  • 14 posts

Posted 09 November 2017 - 03:12 PM

Hi,

we have a input field with the type "file" in our ticket form.

Would be nice if the text in the autoresponder is a link to the uploaded file, then I could send the ticket to another person which can download the file without logging into Livezilla.

cheers

Jonathan

#2 Patrick Keil

    Administrator

  • Administrators
  • 3582 posts
  • LocationSingen, Germany

Posted 10 November 2017 - 08:50 AM

Hi Jonathan,

Thanks for bringing this to our attention.

I have added this to our list.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users