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Allow customer to download files from ticket autoresponder

Started by Jonathan, Nov 09 2017 03:12 PM
download files ticket autoresponder

1 reply to this topic

#1 Jonathan

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Posted 09 November 2017 - 03:12 PM

Hi,

we have a input field with the type "file" in our ticket form.

Would be nice if the text in the autoresponder is a link to the uploaded file, then I could send the ticket to another person which can download the file without logging into Livezilla.

cheers

Jonathan

#2 Patrick Keil

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Posted 10 November 2017 - 08:50 AM

Hi Jonathan,

Thanks for bringing this to our attention.

I have added this to our list.
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