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Can`t switch off chat on touch devices - v7.0.7.1

Touch devices mobile devices

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#1 linov


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Posted 25 October 2017 - 06:40 AM


Received request to switch off chatting possibility on mobile devices, but for some reason cannot do it.
Did settings change within On-site Overlay Widget W2 > Edit > General > Touch devices > Hide on Smartphones & Hide on Tablets > Save. Uploaded code within website but on for example phone chatting option still stands available.

Any hints what could be wrong?
We are using LiveZilla Server Version:

Thank you in advance!

#2 Patrick Keil


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Posted 25 October 2017 - 08:16 AM


Thanks for bringing this to our attention.

I tried to reproduce the problem but both configurations work fine for me.

Tested with LiveZilla, dynamic code, on IPhone and IPad.

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