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Customfields in Autoresponder

customfield autoresponder ticket

1 reply to this topic

#1 Jonathan

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Posted 09 October 2017 - 01:25 PM

Hi,

is it possible to add custom input fields to the ticket autoresponder e-mail?

Kind regards

Jonathan

#2 Patrick Keil

    Administrator

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Posted 10 October 2017 - 08:24 AM

Hi Jonathan,

Yes, that's possible.

You can edit email templates as described here:
https://www.livezill...la-change-texts

Right click the reflecting template input to add a placeholder.





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