Jump to content


User Validation and location to start a client chat with a database...

chat validation users location client

1 reply to this topic

#1 eduvz

    Newbie

  • Members
  • Pip
  • 4 posts

Posted 28 September 2017 - 02:19 PM

Hello, I have a database of clients that will use the chat, in this case it is an institute in which I work, we are implementing livezilla chat with the teachers requesting support, but we need that in the input fields to be filled automatically the data of the classroom, the course, place and the problem that require that it is solved and this is shown in the ticket that the operator will see. Is there a way to use a user database for this form to be filled?

PD: sorry for my english...

#2 Patrick Keil

    Administrator

  • Administrators
  • 3669 posts
  • LocationSingen, Germany

Posted 29 September 2017 - 09:22 AM

Hi,

Yes, you can pass thru your data easily.

1.) Please install/update to LiveZilla 7.0.8.1

2.) Follow this guideline:
https://www.livezill...id=passthrudata

Hope that helps.





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users