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More prominent Notifications/Alerts

notifications chat incoming chat

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#1 DanielR

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Posted 28 September 2017 - 10:23 AM

Dear LZ Team,

I'm not sure if this is already covered by the new notification UI but since our operators dosn't have the possibility to hear the sound I would like to ask if it is possible to create more prominent visual alers/notifications in case an internal or external (customer) chat comes in. These notification alerts should blink or jump or remain active until the affected operator does any actions with it e.g. accept or decline.

One possibility would be that LZ app/window opens automatically and shows an alert or jumps to the respective tab etc.

Thanks a lot for checking.

Daniel

#2 Patrick Keil

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Posted 28 September 2017 - 10:31 AM

Hi Daniel,

That's included in Server 7.0.8.0 and APP 1.2.0 coming next week.

Cheers.

#3 DanielR

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Posted 28 September 2017 - 10:42 AM

Perfect :) thx





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