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operator offline message

offline operator message

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#1 nbiserv

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Posted 26 September 2017 - 10:10 AM

Hello,

it is possible to allow offline operations for operators in one of the next versions.
So that an operator can write to someone else when it is offline.

Reason:
At present, we provide a sep- arate software for internal communication.
So we could portray the sdann directly with in Livezilla.
Also could write the day layer of the night shift so uncopulated.

best reagrds
Martin

#2 Patrick Keil

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Posted 26 September 2017 - 11:02 AM

Hi Martin,

what about our "Away" status? You can chat internally while your are offline to your external customers.

#3 nbiserv

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Posted 08 October 2017 - 02:25 PM

Hello,

some time the operatore is offline, because:
holiday
pc off
smartphone no mobile connection





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