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Group/Department Names with Space Character

group name department

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#1 DanielR

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Posted 21 September 2017 - 12:31 PM

Hello LZ Team,

How can I create Group/department names like displayed in your chat widget. You show "Customer Support" with space character between Customer and Support or Pre-Sales. But if I create a group like this it will be displayed as CustomerSupport instead of Customer Support or Pre-Sales.

Thanks for your help.

Daniel

#2 Patrick Keil

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Posted 21 September 2017 - 12:45 PM

Hi Daniel,

the actual group ID can't include any special chars like spaces etc. However, each group has a multilingual title you can configure under "Languages". You can use the full UTF8 charset for these titles.

Hope that helps.





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