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Pending Tickets


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#1 Danny

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Posted 05 September 2017 - 05:17 PM

Hi

I was wondering, do Pending tickets auto close if no response is received for a certain duration?

#2 fabiobr

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Posted 06 September 2017 - 06:44 PM

Hi,

You can configure this in "Tickets > Close pending tickets after: X days"


Fabio





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